All of our pieces are handcrafted in Austin, Texas. Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . These are perfect. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Feb 16th Their reply from my first complaint Thank you for your message. I made a mistake in the size I wanted in the order and realized it a couple of days later. Don't waste the time! Big or small, we will work with you every step of the way to bring your idea to life. 06:39 PM. It was packaged well, but still got slightly bent at one end during the shipment. It is not the version of metal that I assumed it would be. Find the registry entry at metal-plex.com and then join them to be a member. I'm on my 5th correspondence with them & they will not give me a way to return. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . We LOVE our new mountain art piece. Even more beautiful than I expected and the size is just right. We also ensure all reviews are published without moderation. Please send us a message to request your custom order. It originally got lost in the mail. Thank You so much ! Can't wait to see it hung!! The pins hide themselves well. MetalPlex will not refund personalized customized products misspelled by the buyer. Quality is terrific. Get the most recent 2 Metalplex promo codes, discounts, and coupons. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. No refund offered. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. thank you! Put it between cardboard pieces and tape it well so it can't come out. Great quality! Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. Login Affiliate Login. I emailed them and they made the correction and it came out exactly as I wanted it! So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Thank you for your understanding. 2 weeks go by, no communication, no tracking number. Thanks all for running a strong reliable business. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. With Surfshark, this is not happening. A powerful processor is what will keep your phone running at high speed. Would make a great wedding gift!! Thank you so much, Name Monogram Address Sign - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art Online Retailer in Austin, TX. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. It looks like a wall decal it's so thin! very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! Next-day and Express delivery options also available. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It looks great on my wall. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. You can also find useful discounts and more other newsletters in your inbox. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. Your Name ( required) Your Email ( required) Your Message ( required) Drag & Drop your files or Browse. Common. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. Thank you Metalplex for working with us and making our vision come to life! Developer Tools Creator Studio. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). JC. No communication, no tracking updates. Thanks. I will say that Im totally pleased with it. One of the items arrived after about a month & the product looks ok on the wall (don't look too close). Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. Misha could not have been more helpful. We have a custom order option for that! Great quality tabs fast shipping. Prompt communications and shipping. We do send orders to PO Boxes via USPS shipping services. Disappointing for the price paid. Name Monogram Address Sign - Metal Wall Art We use express shipping which typically takes 2-3 days once shipped. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Brand: Metalplex. was looking for something big to go over my sofa and this is perfect size! Love this slate grey color. Was worried about the size but it is perfect for over the couch. I wish I had read this before I placed my order. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. I am going on three weeks since I ordered my product and still no delivery. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities. We love this piece of art. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 The other handling issue is that they did not remove the burrs from the edges of the metal cutting. I wish I would have looked at reviews beforehand. This is exactly what I needed in my room to hang above my bed. Absolutely LOVE the Mt. Company (Metalplex) does not deliver. Perfect for our cabin, We are very happy.Thank You!Bryant. ', I was shopping for house numbers for weeks when I stumbled across these. The pieces are scratched up. US, UK, EU, Swiss and Canadian residents only. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. We offer free shipping to the U.S.A.. Very cool and Four Elements Alternative - Metal Wall Art. However, we will work with the buyer to come to some sort of resolution. I own a campground and ordered 12 pieces for decoration in cabins. Perfect house numbers for our lake house. Thank you!! Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Love MetalPlex Customer Service too!! It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Highly recommend. Love our sign. Ordered the house sign as an anniversary gift for my daughter and son-in-law. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. Date of experience: February 17, 2023. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Quality work. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. The sign is so cute and is very high quality! 2023 Trustpilot, Inc. All rights reserved. verylight weight. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. - Black / 46" x 12" / No The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. 19937 Harrison Ave, City of Industry, CA 91789 They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Takes many weeks to ship with no customer service help when requested. A+ customer service! Incredible. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. This item is beautiful. Cant rate this shop enough stars. Was a gift for my sister & it was delivered very quickly. I am giving them a single star since giving them no stars isn't an option. A few days later I received an email from a "********" and was told I would receive a tracking number. This is a scam company. When you contact them they say it should go out "this week" but doesn't. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. This is the 12 inch. Phone Number +39 0824 350111. If you love the outdoors - BUY IT! There are tons of scam websites out there. - Black / 12 Nice work! Gorgeous craftsmanship! This was absolutely perfect and communication was great! Lately, many of you have asked us how to remove personal info from the Internet - and today we have good news. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! They have not responded to my emails since or returned any of my voicemails. Glad I got the largest mountains too! I'm on my 5th correspondence with them & they will not give me a way to return. I have not opened as a gift for nephew fam and new house..will send when up Find out how we combat fake reviews. Its perfect for the small space above our door. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. I wish I had read the reviews before ordering. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Putting this on our patio. Buyer to pay return shipping. Love the mountain range piece!! It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. The balance which covers the full items and freight will be returned to your account no later than 14 days. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. Thank you for the personalized name tag! Get free shipping and 60-day returns by the ways of becoming a member. Nice extra touch! The paint will need touch ups as well. is backordered and will ship as soon as it is back in stock. This is a just silly. Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . Truly, amazing customer service and beautiful craftsmanship. Size ensures visibility on our home! Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost.