Report. What behaviours do you think youll need to demonstrate to deliver great service?
I interviewed at Openreach (London, England) in Aug 2021. Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. I interviewed at Openreach (Derby, England) in Nov 2021. 04-02-2020 What if your out on a job and you need to use the toilet, where can you go to use a toilet. There are usually some newly qualified engineers around to talk to in between tasks and when I went they had some VR headsets which are worth a go. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! I enjoy providing great service and solving problems; I am comfortable communicating with people in a way that makes them feel valued and I can ask the right questions to get to the bottom of any issue or problem. Should I get similar emails I shall confirm with openreach recruitment if this is correct. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. 0 0 Reply. Our flagship apprenticeship is the Openreach Trainee Engineer apprenticeship. Brain would have imploded long before he made it back to HQ. Who has created the answers to the interview questions? We also use them to offer content that's personalised and relevant to you. Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. Just wanted to know if this email is positive or not and also how long does it usually take to get a date for an assessment day ? Id never managed people before so again it felt daunting, but I pushed myself out of my comfort zone and took the opportunity. Over three million more homes and businesses in the hardest to reach parts of the country to get ultra-reliable, gigabit-ready Full Fibre broadband by the mid-2020's. This is the place to come for a friendly chat with other forum members. You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). Welcome to the lounge! Kerry Smith Fibre Technical Delivery Chief Engineer. Re: BT Openreach Engineer Jobs you've missed the boat if you wanted to start in september. A guaranteed job as a qualified Openreach engineer on successful completion of your apprenticeship.*. You can find out more about which cookies we are using or switch them off in settings. My partner Becky (Weller) has worked for Openreach for some time and loves her job. We'll let you know when you need to plug in your router and provide some advice; On the day of your appointment 25 Openreach reviews. Its more like a family. If you saw someone not wearing PPE at work when they should be doing, what would you do? I've read on other forums some people get told about their start date after a week but others wait 6 months. 91% of customers surveyed score Openreach 8 or more out of 10 for customer satisfaction. I interviewed at Openreach in Jun 2021. Recommend. You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. But once your past that stage and get to the assessment centre, straight forward, its almost like they just look for buzzwords, I applied online. I applied online for the Trainee Openreach Engineer position in February 2019. Field Engineer - Fibre Core/Backbone. Does anyone know if this is the recruitment team? From my initial application i had a long wait to get a response which i believe was impacted more due to covid! Average Interview. Hi to all. openreach trainee engineer forum 2021avengers fanfiction peter sexually abused by teacher. Was a good place to work however managers are not managers they are jumped up engineers .expected to drive in adverse conditions. 9.1 /10. Thank you so much for this, extremely helpful! Cons. Full Suggested Answer & Detailed Response. - edited Openreach reflects its long pedigree as formerly part of a global leader in telecommunications. Until then, thank you for your patience and well done again on making it this far.
Meet a true pioneer. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Filter. Will openreach charge me for the cost of the training and company asset if I change the start date/resign before the start date? Become a trainee engineer. This online course will instantly be free for you to access for 30-days. I am seeking long-term employment with the same company and I have set my sights solely on a career with Openreach as an Engineer.. Read previous employee reviews and find opportunities with Openreach. Our community is ready to answer. Save job. Weve also hired more than 3,000 trainee engineers this past financial year to help us build that network and deliver better service across the country. You can choose to replay your response before deciding to submit or re-record your answer.
Why do you want to be a trainee engineer? This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! The whole apprenticeship needs a overhaul, make time for trainees and stop with the revolving door to churn through trainees to make up numbers to gain money from the gov, to keep up with the work . We invite candidates to an assessment centre based on how well they have done in the earlier parts of the application process and how much of a match they are for the roles we have available. Openreach repayment project engineers (RPE) are set to strike for 48 hours later this month in protest at parent company BT Group's overhaul of the grading structure, the Forum Index | Search | Register (New User) | Login (Existing User) | Who's Online | FAQ | Main Site: General Discussion >> Jobs and Training: Register (or login) on our website and you will not see this ad. Both interviewers were relatively informal and made me feel at ease as I was quite nervous. This stage consists of 4 questions. on Large areas to cover each day little support from managers, If you want to progress in this company its not about talent its about who you know. Full Suggested Answer & Detailed Response, Question 2, 13 Jul 2022 - Trainee Engineer. Im now able to help educate my colleagues on the tools what this side of the business is all about. Why do you want to become a openreach engineer? Get started with your Free Employer Profile. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. In use long before NTNN. The job of a BT Openreach Engineer is highly rewarding. Re: Openreach [..] engineers . 1,236 Views Message 1 of 7 0800 328 9393 Go to solution. Just for some context. Anonymous Interview Candidate in Wakefield, England, I applied online. 14 hours transit in Ho Chi Minh City. Good training
This is so helpful. Salary information comes from 1,041 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Very stressful environment always up against the clock,but your day goes by so fast.Not a lot of support you are on your own.Training is ok but you are dropped in at the deep end before gaining confidence, Poor Management decisions increasing workload made to work overtime to clear workstack daily. Free interview details posted anonymously by Openreach interview candidates. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? (worldwide success stories from our YouTube community! I interviewed at Openreach (London, England, England) in Mar 2021. Each interview can last up to 40 minutes but can end sooner if the interviewer finds your answers to be detailed enough. This stage consists of 4 questions. Find Interviews Filter. I interviewed at Openreach in Feb 2022, Assessment day on Teams -
I applied online. Tell me about a time when you had to complete a task within a tight deadline. Q12. What skills and qualities are needed to be an Openreach Engineer? Application Support Engineer. I interviewed at Openreach (Stoke-on-Trent, England) in Jul 2022. If you are successful in receiving an invite to an assessment well be in touch to provide further information about the role were considering you for and with additional details about the day. Presentation about openreach and what was on offer and 2 interviews with 2 different people around suitability and compatibility for the job role applied for. This stage consists of 4 questions. This stage consists of 4 questions. Free interview details posted anonymously by Openreach interview candidates. Afterwards. Q8. As I said earlier, my interviewer was relaxed and said he wasnt bothered about the timeline with my examples which was a relief. If not, they will probe you to get the information out of you. Tell me about a time you witnessed a colleague breaking health and safety rules at work. These bonuses include free guides, powerful online training and more! Brentwood. Openreach Engineer (Former Employee) - London and Newcastle - 30 April 2021 Openreach reflects its long pedigree as formerly part of a global leader in telecommunications. The training has been second to none and I'm really enjoying the whole experience. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). About you Form
Re: Openreach engineer didn't turn up! I applied online. All rights reserved. Thanks a lot! The initial 6 weeks training creates a close bond amongst the team of trainees. 101 Fibre jobs in South West on totaljobs. On my first day of training I was put at ease immediately because we were all in the same boat, most of us had never done any engineering before. I went today and got the job on the spot! Second one the same except this time it was from a named openreach field manager(which was later recalled) Then the final one looking for passport AND driving licence (without code)All the while looking nowhere near as professional as previous emails.So now I'm really dubious as to the authenticity of said emails but would hate to miss the chance if they are genuine. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. suitability interviews. Answered 17 September 2021. Union warns Openreach that engineers are ready to vote for industrial action over new grading structure . Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Some competency questions. Im so glad I did because it gave me a view of the management side of the business. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The practical was a 15 minute task where you are given 4 jobs and you have to plan your day and route (prioritising vulnerable customers is a must). I also assumed Id be the only woman in my trainee group. 20h34. We have eliminated all risk for you. Awesome after nearly a year some movement. long hours tired easy local. Neutral Experience. Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it. However, we will send you regular updates to let you know if you have been considered for an assessment centre place. Q1. How Did You Handle a Difficult Situation? by Richard McMunn of: https://passmyinterview.com/bt-openreach-. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. Finally, we have eliminated all risk for you. Glassdoor has 934 Openreach reviews submitted anonymously by Openreach employees. So felt it harsh that they advertised this role. About you Form
Q16. What do you know about Openreach? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What should you wear to an interview at Openreach?
See all jobs. Assuming I broke a rule posting the full email addresses,apologies. 30,000 - 35,000 a year. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Apprenticeships. Beginner Mark as New; Bookmark; Subscribe; Subscribe to this message's RSS Feed; Highlight this Message; Print; Email this Message to a Friend; Report Inappropriate Content; on 15-05-2017 21h07. Q17. two 40 minute interviews, one practical exercise. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. Neutral 18%. Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the What are your strengths and weaknesses? Search Openreach engineer jobs. a presentation and you fill in an about you form. I would not recommend working for openreach on service delivery. Data, analytics and insight roles. This is done using a platform called TopScore and Microsoft Teams. Trainee Openreach Engineer Interview. Dress smart, smile and look directly into the camera. Thanks so much for making these. So many notes already, would have went into this interview the wrong way. I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. We are currently recruiting for Trainee and Experienced Fibre Engineers. I recently applied to become a trainee openreach engineer around two weeks ago, all going well so far I think Ive passed my video interview and received this email.. Were pleased to tell you that youve passed our initial screening. I got a congratulations but no job was available. Application. Please note that all salary figures are . Programme Type: Traineeship . Location: Greater London. Im so glad I did because its the best career decision Ive ever made. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. These include cookies that allow the sharing of anonymous data with selected third-party partners. Important: The above bonuses cannot be purchased anywhere else individually on this site. Announcements, Guides & Community Updates, http://forums.thinkbroadband.com/job.html, Openreach Trainee Engineer Assessment 2019, BT (Openreach) trainee engineer Driving experience requirement. Find your passion, train to be a qualified Openreach engineer. There is no many cons associated with this job. This means that every time you visit this website you will need to enable or disable cookies again. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. We offer programmes in business, finance, and technical consultancy, and all of . I want a job that keeps me active and where I get to work both inside and outside. on 05-02-2021 16h09.
He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Todays top 1,000+ Engineer Intern jobs in United Kingdom. Q3. Paul Kunert Fri 5 Mar 2021 // 12:30 UTC. Trainee Planning Engineer/GIS Analysts. Still not convinced? Pros. The first step was to apply online with all your basic info, this step is straightforward. When I did get invited to the interview it was a really straight forward process and I had all the information I needed to be prepared. At Openreach we take pride in our ability to stay one step ahead of our competitors. Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). As one of the world's biggest communication companies, we connect millions of homes and businesses across the UK. Why do you believe Openreach would be a suitable career for you? Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. Q10. However I havent heard anything back since and I have tried to contact to see if I got a spot and still havent heard anything back? London. Complete recorded video then Very simple and straight forward interview process completed two interviews online via Teams or another platform which provides you with time slots of your interview times. What behaviours do you think youll need to demonstrate to deliver great service? Apply to be an Openreach engineer. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. All forum topics; Previous Topic; Next Topic; mlovell. If you want a career in Telecommunications Customer Service Enginnering, this is the place to be. Benefits
with the following as the Subject Line: 1 Trainee Engineer - 10th December 2020 (DPW) **PLEASE NOTE**. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Previously, on average, it could take an engineer up to 3 years to progress to an advanced engineer. Why do you want to be an Openreach Engineer? Thats the end of your Openreach Engineer job interview. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. OPenreach is fast becoming the largest telecoms leader with the advent of fibre being rolled out. (How to PASS an Openreach Job Interview!) Will openreach charge me for the cost of the training and company asset if I change the start date . openreach trainee engineer at BT. It the became more and more stressful. I receive a online invitation for my first interview through a platform Hirevue. This online course has been used by 100s of job seekers to help their successful interview preparation. Gospel Reading For Palm Sunday 2021, If you disable this cookie, we will not be able to save your preferences. Tell us about a hobby you enjoy? Hello mate, did you do the assessment after? Wherever they join us - in BT, EE, Plusnet or Openreach, our apprentices learn real-world skills and help solve some of the world's biggest tech challenges. Presentation about Openreach , what the role involves and how the day looks
Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. Openreach Engineer (Former Employee) - London and Newcastle - 30 April 2021 Openreach reflects its long pedigree as formerly part of a global leader in telecommunications. Online through top score. Understand it's probably taking much longer to arrange them at the moment. Applied on Openreach website. I interviewed at Openreach in Jun 2021. Its a market leader that's growing its workforce by 3000 engineers each year and is committed to becoming the best out there. 3 days prior to the assessment day I received my schedule for the day. The next day I received an email stating that I had passed the assessment. God bless u mate and taking the time to help a lad out like mw who is in over his head. A free inside look at company reviews and salaries posted anonymously by employees. Van, fuel card, good apprenticeship pay, colleagues camaraderie, benefits. Applied on Openreach website. When I found out Id got through I felt happy but nervous because I had no previous experience in engineering. Over 100 new telecoms engineering apprenticeships are to be created as part of Openreach's plan to accelerate full fibre deployment in Northern Ireland. Working as an Openreach engineer will suit you if you like being left alone and do not have to say more than 5 words to someone. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. Q4. Q23. Your questions and answers helped me tremendously to land my first Tech job. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. Thank you for sharing. Capital Outsourcing Group 3.0. 29-01-2020 Why do you want to become a BT Openreach Engineer? Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Tell us about a hobby you enjoy? A week later I received an email stating I had passed the initial screening and my application will be progressed, however due to the high volumes of applications not everyone gets invited to the assessment centre. Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. Think of a time where youve had to overcome a problem? Stafford, England, United Kingdom. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Health and Safety
Openreach, who builds and maintains the largest fixed communications network, has announced plans to hire over 100 new apprentice engineers in Northern Ireland (NI) before the end of March 2021.. The job can be stressful at the start but that only because your learning on the job but there is always someone at the end of the phone to help if your stuck. Business Outlook. on My trainee group stayed in contact through WhatsApp. Contenido. Unfortunately the pics and highlighted areas haven't copied but all the lines with asterisks were highlighted and pics included examples of passport (Mr beans) an actual drivers license with no redaction and a British gas bill from 2014. Thank you so much..i have an interview laterit helped a lot to boost my confidence. 56 questions and answers about Openreach Working Hours. I was a sub contractor for openreach working on the frames in the exchange. Long hours, weekend working not seeing your kids forced overtime. People in charge not understanding logistical issue we had in our area etc. What do you know about Openreach? I am a trainee Openreach field engineer, in the customer support role, repairing faults in the network and in customers homes and businesses, I also install new lines, this involves a lot of customer interaction and good communication skills, I use a variety of hand tools and test equipment and work regularly at height on telegraph poles. Give Me The Answers To My Interview! Our engineers will be taking special measures to ensure your safety and their own. I applied online. I applied online. HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! It has become very much about productivity and has become highly stressful. Tell me about a time you had conflict at work? From my initial application i had a long wait to get a response which i believe was impacted more due to covid! one suitability interview and one compatibility interview. (adsbygoogle = window.adsbygoogle || []).push({}); Where do you see yourself in 5 years? The 4 questions I was asked were;
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. I applied online. Im on step two ! The average Openreach salary ranges from approximately 21,765 per year for Delivery Engineer to 37,729 per year for Operations Manager. The process took 2+ months. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. It threw me off having to basically talk to myself but what I found handy was that there was no time limit while replaying your response so it gave me plenty of time to practice my answer. I've passed my video interview and received this email.. Dear David. If you considering suicide or feel there is no way out in life, then join openreach, they will gladly help you achieve your next breakdown and still blame you. The initial 6 weeks training creates a close bond amongst the team of trainees. Q7. Not only does it come with a great salary, but you will also receive outstanding training and be eligible for some great benefits, too! 77 Openreach Trainee Engineer interview questions and 45 interview reviews. Both interviewers were relatively informal and made me feel at ease as I was quite nervous. We often link to other websites, but we can't be responsible for their content. The complaint steps literally saved me for my interview earlier, thank you!!:). So there is no risk. Openreach said it wants to "reassure customers that this potential action won't impact the quality of the services we provide, or affect our large ongoing investment in recruitment, training and a new Full Fibre broadband network in the UK." BT embarked on a widescale cost-cutting programme in 2018 designed to save it $1.5bn a year in overheads. Shapiro Auctions Results, Openreach (), which plans to invest 12bn to extend their 1Gbps Fibre-to-the-Premises based broadband ISP network to 20 million UK premises by the mid to late 2020s (2025 2030), has confirmed that they will create another 5,300 engineering jobs during 2021.Plus theyll convert their entire fleet to EVs by 2030. Review of FTTP trainee engineer at Openreach. I interviewed at Openreach (Wakefield, England) in Sept 2021, Three processes. When I did get invited to the interview it was a really straight forward process and I had all the information I needed to be prepared. Interview. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Applied online 92%. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Be prepared for situational questions such as Tell me a time when you can use any examples from previous jobs, or just day to day life within the past year. Wholesale bullying across the managment with a large amount of nepotism. Wednesday 13th January 2021 11:05 GMT Anonymous Coward. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Full Suggested Answer & Detailed Response, Question 4, The questions was basic eassy to answer if you make a little reasearch about company. FREE 30 days access to our BESTSELLING online Interview Training Course! The only hurdle was getting out of my own head before starting, I had to get over my fear of the unknown to apply and turn up.