To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Does anybody know if I will get my 90 back? The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. Please make sure you've read the community rules, and that your post follows our posting guidelines. When the money has been transferred, you can move it over to your bank account if you wish. 28 days Fill out the basic details and then click on Next. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. In this article, weve shared many important things you must know before selling on Depop. In case something goes wrong, youre protected by PayPal's Seller Protection. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Sydny Sky, Depop seller, phone interview, October 28, 2020. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. We independently review everything we recommend. It should have no effect on the deliverability of your packages. Please read rules before posting. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. Apr-22-2015 12:43 PM. By browsing this website, you consent to the use of cookies. guccidurags. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. Fiona Short, Depop seller, phone interview, September 24, 2020 If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. But when Ms Strike logged back in, she was shocked by what she found. If so, then you may have thought about selling on Depop. Verify your information with Paypal (banks, cards, email, etc). link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) "You always know somebody who's had a Depop horror story. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. Try modeling the clothes you want to sell. Aesthetics are a big selling point on Depop. By browsing this website, you consent to the use of cookies. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. Find out more about how we use your personal data in our privacy policy and cookie policy. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. It's obvious why Depop is popular among young people. We, TechCrunch, are part of the Yahoo family of brands. Im going to get rid of those this week was a common refrain. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. Open the app and tap on the Camera icon at the bottom center of the home screen. If you need tips with a step-by-step guide, check out our post below. If youre not sure which one to choose between these two, check out this detailed comparison of. It seems its only the call center who make an issue about this. Now you can start selling items and get paid when your items sell. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. But I don't have any money in my PayPal either, just the pending payment from the sale. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. Or will it take it from me the moment I put more money in my bank account? since theyre all different numbers. Also remember, PayPal fees! Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. It is very unfortunate and hurts small businesses who have to eat these fees. Attach proof of full refund to the buyer (i.e. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Learn more. Select Selling > Refund Depop fee. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. We actually update the tracking information on both Paypal and Depop. You will need a shipping scale, measuring tape, and a printer. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. It's a pain, I hate PayPal payments. They are inclusive, diverse, progressive and creative. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. What does this mean and why did it happen? Your PayPal account is connected to your Depop account. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Depop proudly states that 90 percent of its active users are under 26. This may result in giving a refund to the buyer. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. Can anyone help me? I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. A sub for discussing all things Depop. 1999-2023 PayPal, Inc. All rights reserved. As know I have lost out on an item and money when I haven't done anything wrong? Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. After shipping costs, I reclaimed roughly $20. They are entrepreneurs, pushing fashion forward in so many different ways. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. On Wednesday, the shopping site Etsy . Depop Fees. Leave the Archive. can someone explain why I was charged $13? However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Why do Depop charge 10%? You can select shipping with Depop, meaning you dont have to configure shipping manually. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. Any post that does not adhere to them is subject to removal. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. I found it hard to even imagine making a profit. Follow the instructions in this article and start selling your own products on Depop. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. It's a pain, I hate PayPal payments. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Press J to jump to the feed. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. In fact, shipping on your own tends to be cheaper for most clothing items. They may even ask for PayPal payment via friends and family.